5 Ways Robot Restaurant Japan Will Help You Get More Business

Automatic robot restaurants put a new spin on fast casual

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They're not our conspirators at this time. At these restaurants, the robots are here to serve you.
Once someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a physical show that accompanies meal.

But the reality of robot restaurants is generally far more pedestrian and low-key.

One example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to provide up quinoa bowls to health-food fans in the own restaurants. But the company announced Friday that it can expanding its robotic program to the fast-casual restaurant chain Wow Bao next month.

Tap on your cubby to receive your food

At Chicago-based Wow Bao, you can already order your steamed buns via its software or an on-site kiosk. But with Eatsa's tech, you'll also be able to accumulate your meal from an LED-lit cubbyhole exhibiting your name. Text showing on the front of the cubby, one amid a larger array, will tell you when your order is cooking and when you can double-tap on the box to acquire your meal.

It's a quick turnaround for Eatsa, which only a couple weeks ago announced the closing of five of its eight restaurants across the country. The company has now turned its focus to offering automated tech as a platform to other restaurants such as Wow Bao.

A mixture of unnatural intelligence, personal screens, robotics and -- perhaps most crucially -- the readiness of hungry customers to skip human interaction is coming at the right time to make Eatsa's shift possible. It's part of a gradual creep of technology that's transforming our activities of dining out, and even dining in, thanks to advances in delivery tech.

5 Ways Robot Restaurant Japan Will Help You Get More Business

The first Eatsa-equipped Wow Bao will open in the Gold Coast neighborhood of Chicago on Dec. you. Using the technology, Wow Bao plans to double its sites in 2018. It currently has seven company-owned locations, plus air-port, university campus, hotel and stadium franchises.

"When We first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and successful. "I knew immediately that Eatsa would be the perfect technology to include into our future locations. "

Do robots are supposed to be in the kitchen?
In Eatsa and soon at Wow Bao, the robotic technology is front and center in the restaurant, serving customers and providing them with an experience to go along with their takeout. In other restaurants, robots are still strictly consigned to your kitchen.

At Coffee shop X and Zume, both based in Bay area, programs make lattes and pizza, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early 2018 is expected to be grilling burgers in CaliBurger restaurants.


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