Automatic robot restaurants put a new spin on fast casual
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They're not our conspirators as of this time. At these restaurants, the robots are here to serve you.
Once someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a physical show that accompanies meal.
But the reality of robot restaurants is generally far more pedestrian and low-class.
An example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to serve up quinoa bowls to health-food fans in its own restaurants. But the company announced Friday that it's expanding its robotic platform to the fast-casual restaurant chain Wow Bao next month.
Tap on your cubby to receive your food
It's a quick turnaround for Eatsa, which only a couple weeks ago announced the closing of five of its seven restaurants across the country. The company has changed its focus to offering automated tech as a platform to other restaurants such as Wow Bao.
A combo of artificial intelligence, personal screens, robotics and -- perhaps most crucially -- the willingness of hungry customers to skip human interaction is coming at the right time to make Eatsa's shift possible. It's part of any slow creep of technology which transforming our experience of dining out, and even dining in, thanks to advances in delivery tech.
How 5 Things Will Change The Way You Approach Robot Restaurant Show Tokyo
"When I actually first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and successful. "I knew straight away that Eatsa would be the perfect technology to integrate into our future locations. "
Do robots belong in the kitchen?
In Eatsa and soon at Wow Bao, the robotic technology is front and center in the restaurant, serving customers and providing them with an experience to go along with their takeout. In other restaurants, robots continue to be strictly consigned to your kitchen.
At Cafe X and Zume, both based in San Francisco, automated programs make lattes and pizza, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early 2018 is expected to be grilling burgers in CaliBurger restaurants.
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